HIFA-WHO Global Consultation 2023



Universal Access to Reliable Healthcare Information: A Global Stakeholder Consultation

HIFA is undertaking a global consultation on Universal access to reliable healthcare information. The consultation includes:

  • a global survey (21 August to 15 October 2023) which has attracted more than 2,400 responses worldwide. The results are now being analysed in collaboration with Digital Medic at Stanford University 
  • moderated discussion on the HIFA forums (join here)

Our goal is universal access to reliable healthcare information: a vital but neglected global health issue. Currently high-level commitment is virtually absent and there is no strategy to accelerate progress. 

In 2022 Global Healthcare Information Network (the UK non-profit that administers HIFA) entered into official relations with WHO. This consultation is the first step in our collaboration plan.

The consultation aims to demonstrate public support for the goal of universal access to reliable healthcare information, and to inform action by WHO and partners in 2024 and beyond. It seeks the views of all stakeholders in the global evidence ecosystem (health workers, patients, researchers, publishers, policymakers, library and information professionals...).

The centrepiece of the consultation is a public online survey available in 9 languages. In parallel with the survey we are having in-depth discussions on the issues raised, on our multilingual HIFA online forums (join here). A report will be delivered to WHO in December 2023 to inform next steps in 2024.

The consultation is facilitated by a team including HIFA, WHO, JBI, EBHC2023, E4GDH, and The Lancet. This work represents the culmination of more than 15 years of collaboration between HIFA and WHO.

A Communication brief is available here and a ZIP file containing graphics for use on social media can be downloaded here

Together we can prevent avoidable death and suffering due to lack of reliable healthcare information

Acknowledgement. HIFA is responsible for the entire costs of our collaboration with WHO, including this consultation. We are grateful to the organisations below for their support. See our Sponsorship prospectus for details, or visit our dedicated fundraising platform.

Note: HIFA is also inviting expressions of interest to support the implementation of our HIFA-WHO collaboration plan in 2024 and beyond: contact neil@hifa.org 

Platinum sponsors (£2k+) 

Bronze sponsors (£100+)



Supported by:

Technical partners:

We are grateful to The BMJ, The Lancet, and the World Medical Association for complimentary publicity. Our thanks also to Vikram Patel (Harvard University) and Geoff Royston (rtd NHS) who have made personal donations (if you can do the same, please visit our fundraising platform).

For more information, contact HIFA Coordinator Dr Neil Pakenham-Walsh: neil@hifa.org

Help us to publicise the survey! Right click on this graphic to save it and forward it widely to your contacts and networks:



In January 2022 WHO approved Global Healthcare Information Network (the UK non-profit that administers HIFA) to be a Non-State Actor in Official Relations. Our collaboration is guided by a 3-year Collaboration Plan (2022-2024), which is summarised as follows:

'This plan for collaboration between WHO and The Global Healthcare Information Network CIC (GHI-net) supports WHO's work towards fulfilling its constitutional mandate to extend to all peoples the benefits of medical, psychological and related knowledge'

The plan has 5 priority areas:

In 2023 we are focusing on priority area #1: How to achieve universal access. To do this, we are undertaking a global consultation of stakeholders, with a survey to be launched on 21 August 2023.

We are now seeking financial and technical support to implement the plan. Supporters will be prominently recognised according to level of sponsorship, from £100. We are delighted to confirm our two first sponsors: the National Institute for Health and Care Research and the Elsevier Foundation.  See our Sponsorship prospectus for details.

Please contact HIFA global coordinator Dr Neil Pakenham-Walsh for further information: neil@hifa.org





HIFA global survey: Universal access to reliable healthcare information


  • HIFA.org (Healthcare Information For All) is conducting a global consultation in official relations with the World Health Organization
  • The aim is to inform WHO and partners on next steps to accelerate progress towards universal access in 2024 and beyond
  • The first phase of the consultation was a global survey 
  • This presentation provides the topline quantitative results
  • A full analysis is currently being undertaken with assistance from Digital Medic at Stanford University

From 21 August to 15 October, over 2400 people completed our online survey in official relations with the World Health Organization. The consultation has now moved to the HIFA forums, where we shall continue to explore the questions interactively. The findings of the survey and discussion will be synthesised in a report to WHO by January 2024.


This flagship project runs from August to December 2023 in official relations with the World Health Organization. The centrepiece is a global public survey that launches on 21 August 2023. The prospectus presents options for individuals and organisations to demonstrate your support for universal access to reliable healthcare information: a world where every person and every health worker will have access to the information they need to protect their own health and the health of others. 


Please help us to publicise the survey with this 1-page Communication brief! This contains messages and graphics that you can adapt and send on your social media, email, newsletters, and website. 

Help us publicise the survey with these graphics, which complement our Communication brief. You will find graphics that you can use on Twitter, Facebook, LinkedIn, as well as your newsletter and website. 


Please use this short PowerPoint presentation to encourage your colleagues and contacts to complete our survey! www.hifa.org/survey2023

Each slide has notes that you can adapt and read out for your audience. 

Name sort descending Country
Chris Zielinski United Kingdom
Clare Watts United Kingdom
Dan Gerendasy United States
Enock Musungwini Zimbabwe
Ian Roberts Switzerland
Isabelle Wachsmuth-Huguet Switzerland
Jamie Sewan Johnston United States
Joseph Ana Nigeria
Margaret Sullivan United States
Najeeb Al-Shorbaji Jordan
Neil Pakenham-Walsh United Kingdom
Ola El Zein Lebanon
Saran Gill United Kingdom
Taissa Vila Brazil
Tracy Eastman South Africa
Vania Wisdom United Kingdom
Further information

Help us to publicise the survey!

Click on a thumbnail to open a full-resolution graphic. Save it and forward it widely to your contacts and networks:

Survey Graphic (2160x2160 / Square)
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Survey Graphic (1280x320 / Wide)
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