Dear Berhanu,
Thank you for your email describing experience in Ethiopia. You noted: "Health workers use Telegram, What app, face book and discuss, share experiences, information, updates which has facilitated learning, some time they use their phone for consultation and follow up clients and patients, this has not made formal, no standard and guideline they did it like any other social communication, it's advantage, it's gap has to be investigated, after that monitory mechanism has to be established"
Please would you like to say a bit more about this? Can you give an example of how WhatsApp might be used to improve health outcome for an individual patient?
With thanks, Neil
Neil Pakenham-Walsh, Global Coordinator HIFA, www.hifa.org neil@hifa.org
Working in official relations with WHO
