15 August, 2023
"Empathy in Action" may help here - Listen, understand, Act and review action's result. Empathy in Action Book, by Tony Bates and Dr. Natalie
Petouhoff https://empathyinactionbook.com/
HIFA profile: Richard Fitton is a retired family doctor - GP. Professional interests: Health literacy, patient partnership of trust and implementation of healthcare with professionals, family and public involvement in the prevention of modern lifestyle diseases, patients using access to professional records to overcome confidentiality barriers to care, patients as part of the policing of the use of their patient data
Email address: richardpeterfitton7 AT gmail.com
Source link:
https://hifaforums.org/_/vleqFc6A