EHS-COVID (87) Learning event - Maintaining quality essential health services during COVID-19: Learning from country experiences (HLH/GLL)

23 November, 2020

Dear HIFA –

Can you kindly share the below pre-survey and learning event information with your members?

Thanks so much,


HIFA profile: Nana Mensah Abrampah is a Technical Officer at WHO, Switzerland. abrampahmn AT

Maintaining quality essential health services during COVID-19

Learning from country experiences

3 December 2020

13:00 - 15:00 CET

This learning event, hosted jointly by the WHO COVID-19 Health Services Learning Hub (HLH) and the WHO Global Learning Laboratory (GLL) for Quality UHC, will explore the critical role of quality in maintaining essential health services during the COVID-19 pandemic.

The pandemic has highlighted the critical importance of delivering health services that are effective, safe and people-centred. Focused effort on improving the quality of health services can lessen direct mortality from an outbreak and indirect mortality from vaccine-preventable and treatable conditions. Globally, various strategies are being applied by countries to maintain the quality of health services whilst responding to the pandemic.

This learning event will include country perspectives on innovative approaches and common challenges to delivering quality essential health services during COVID-19. It will form part of a broader learning journey on this critical issue, including a pre-learning survey and follow up dialogues to build on identified learning needs.

Key objectives

The learning event brings together policymakers, health professionals and technical partners to identify and solve common challenges in maintaining quality care during COVID-19.

Explore strategies undertaken by countries to integrate quality into the maintenance of essential health services during COVID-19;

Identify common barriers and solutions in maintaining quality care during COVID-19;

Recognise common learning themes and technical assistance needs from countries.

About the organizers

The WHO COVID-19 HLH is a dynamic new web platform to support implementation of the WHO COVID-19: operational guidance for maintaining essential health services. The GLL for Quality UHC is a learning mechanism that links the experiences, expertise, and wisdom of people across the world on important issues relating to quality in the context of UHC.

Join us !


We want to hear from you

Join the pre-learning event discussion

Participate in the pre-survey for organizations

Participate in the pre-survey for countries